Client Service

Shipping & Delivery
Orders are shipped within 24 hours of your order. We use a standard flat rate delivery of 20$/€/GBP for orders less than 200$/€/GBP. Orders outside of the EU, UK and US territory are subject to extra charges. The customer is responsible for any import duties applied by their receiving country. For special order requests, please do not hesitate to contact us at clients@lafemmeprojects.com 


Returns & Replacement
We will exchange or refund any garment that is returned within 14 days of receipt. At the moment, returns are processed manually. Should you wish to process a return or an exchange, please contact us at clients@lafemmeprojects.com to initiatate the process. Note, we do incur a 10$/€/GBP return/exchange processing fee.&nbsp


Ordering
We hope that you find ordering a simple process. Should you have any queries you can contact us directly through private messaging on Twitter, Facebook, and Instagram @lafemmeprojects or directly via email: clients@lafemmeprojects.com - We respond almost immediately to any query. 


Payment 
We accept all major credit cards internationally. For security and anti-fraud purposes, we may ask for additional information. If you have any problems with your order, do not hesitate to contact us immediately via email: clients@lafemmeprojects.com